Comentarios recientes de clientes

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Excelente



basado en 1737 opiniones
  • Estado/limpieza del hotel 8,2
  • Servicios 7,7
  • Ubicación 8,7
  • Comodidad en la habitación 8,3
  • Servicios 8,6
  • Calidad-precio 8,5
  • Restauración 7,6
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Ace de Filipinas
Grupo
Superior
1 noche in noviembre de 2014
Great Service
Great Service, Friendly Staff and Value for Money
We got free room upgrade, staff are very friendly and nice.
Escrito el 18 diciembre 2014

Eric de Reino Unido
Parejas
Deluxe
3 noches en diciembre de 2014
on arrival
Location
On arrival the manager tried very pushy to get us to book trips to Halong Bay and Sapa before we had booked in. The room had no cupboard space at all, the wall sockets were broken, just one to use for the kettle, the toilet seat was broken, but the general staff were very polite.
Escrito el 17 diciembre 2014

Volker de Alemania
Solo
Superior
2 noches en noviembre de 2014
My best stay during my trip though Indochina.
The variety oft the breakfast (Asien and Europien dishes) was the best. They immediately refilled all plates. The staff is very helpfull and make you really feel home. My special thanks to Nancy.
Be carefull, when choosing a room in Indochina. 'No View' means no window at all, or if the room has a window, it faces the wall of the neighboring house just centimeters in front of it. So it is well worth, to spend the extra money and select a room with a view.
Escrito el 17 diciembre 2014

kenny de Malasia
Solo
Superior
1 noche in diciembre de 2014
worth it!!
good location, friendly staff, comfortable and safe for staying
it was one of the great hotel during my stay in vietnam about one week. The staffs are friendly and really doing their job very well especially Mr Joe. Surely i will choose to stay there if i visit hanoi in the future.
Escrito el 16 diciembre 2014

Ian de Australia
Grupo
Superior
6 noches en diciembre de 2014
Very polite and friendly staff with great location
Location,Staff & upgrade for free
Escrito el 15 diciembre 2014

george de Reino Unido
Parejas
Superior
3 noches en noviembre de 2014
nice stay
nice staff , nice foods , good location
very pleasant stayed ! nice staffs , nice foods , clean room , good city view , Joe gave good price
Escrito el 12 diciembre 2014

Job de Países Bajos
Parejas
Superior
2 noches en mayo de 2013
Horrible room with even worse bathroom
Location, location, location
We got a room next to the lobby. The room didn't have any windows, the AC wasn't working, the bathroom flooded when showering and worst of all the toilet was located right under the shower head, so got wet every time you take a shower. Ridiculous
Escrito el 09 diciembre 2014

Whitney de Estados Unidos
Parejas
Superior
1 noche in diciembre de 2014
Great value, amazing costumer service
The customer service, room size, cleanliness
It was great, Joe and Richie at the front desk are reliable, hardworking and honest. It's been such a pleasurable experience, they make you feelas though you're family.
Escrito el 06 diciembre 2014

Anthony de Malasia
Solo
Superior
1 noche in noviembre de 2014
Rest and convinience when i needed the most
always helpful customer service, 5 minutes to hoan kiem lake by foot, early check in without charges
i cant forget the day after a tiring early morning flight, never slept the day before, when i arrived at the hotel at 10am, they immediately early checked me in with free room upgrade without me even asking it, i was very thankful... the best part their breakfast was surprisingly better for this standard of hotel...location is fantastic that you will reach everything by foot within minutes..the customer service are always ready to help you with whatever question or assistance needed
Escrito el 06 diciembre 2014

Caroline de Suiza
Solo
Superior
2 noches en noviembre de 2014
Thaison hôtel impression
The staff, the location, the good price
I have been very well welcomed in the hotel. Mr Joe and his team are very friendly and give you good recommendations on Hanoi and tours you can book in the surroundings! The rooms were comfortable, and the breakfast choice is amazing. I highly recommend this hotel for its quality/price offer.
Escrito el 01 diciembre 2014


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