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Fantástico



basado en 1736 opiniones
  • Estado/limpieza del hotel 8,2
  • Servicios 7,7
  • Ubicación 8,7
  • Comodidad en la habitación 8,3
  • Atención del personal 8,6
  • Calidad-precio 8,5
  • Restauración 7,6
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Matthew de Australia
Solo
Superior
4 noches en enero de 2015
Excellent customer service and location
Customer service, location and breakfast
Small hotel in heart of Hanoi's Old Quarter. Excellent customer service. Initially I was not happy at all with my room, no windows and tiny bathroom with a shower that had no drain - the drain being in the corner of the bathroom. The room was located opposite the breakfast room and just below the kitchen area so, very loud and I didn't sleep well. I raised the issue with management and they immediately offered me a free upgrade to a much nicer room free of charge, which was great. The breakfast was good for a very small hotel with limited size.
Escrito el 31 enero 2015
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Thanh de Vietnam
Grupo
Superior
2 noches en abril de 2014
This hotel is in the middle of Ha Noi
Nice food around the hotel
The room is too small
Escrito el 30 enero 2015
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THanh de Vietnam
Solo
Superior
4 noches en enero de 2015
It s ok
Nothing to say
Really bad
Escrito el 30 enero 2015
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Petra de Australia
Familias (niños mayores)
Familiar Deluxe con vista a la ciudad (4 adultos)
1 noche in enero de 2015
Thaison palace hotel
Super friendly staff, very helpful
It was a good room but there were a few issues with the booking via Agoda (and the hotel's understanding of a family room). It was sorted however, after a length of time. We did transfer to another hotel after 3 days there and they offered to transfer our luggage. Great we thought, yet when it arrived they attempted to bill us for the taxi to transport it. Had we have known this we would have taken it ourselves in the first place.
Escrito el 23 enero 2015
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Hristo de Bulgaria
Solo
Superior
2 noches en diciembre de 2014
Everything was great!
staff,rooms,breakfast
It's an amazing place, great value for money. Big clean rooms. Great staf!!! One of the best breakfast I've ever had in a hotel. Walking distance to Hoan Kiem lake and bar streets.
Escrito el 22 enero 2015
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Natalie de Australia
Familias (niños mayores)
Suite Familiar con Vistas a la Ciudad (4 adultos)
1 noche in enero de 2015
wonderful staff average hotel
Staff, location and breakfast
Escrito el 20 enero 2015
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Natalie de Australia
Familias (niños mayores)
Suite Familiar con Vistas a la Ciudad (4 adultos)
2 noches en enero de 2015
good location
staff, location and breakfast
Escrito el 20 enero 2015
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Natalie de Australia
Familias (niños pequeños)
Deluxe
1 noche in enero de 2015
amazing staff but the hotel.....
amazing staff, great breakfast and good location
The staff are amazing with special mention to Joe. The location is good-close to everything. The breakfast exceptional, but the hotel whilst it looks clean it feels grotty and the showers don't drain properly which leaves an odour. I can't put my finger on any one thing in particular it just feels unsanitary......
Escrito el 20 enero 2015
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HERMAN de Singapur
Grupo
Superior
1 noche in enero de 2015
nice hotel with friendly staffs.
location, room and staff
Excellent!
Escrito el 19 enero 2015
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Lan de Vietnam
De trabajo
Superior
1 noche in enero de 2015
Great hotel
good staff, cozy room and convenient location
very comfortable, cozy and enjoyable
Escrito el 15 enero 2015
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