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Fantástico 8,6
basado en 250 opiniones

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Fantástico



basado en 250 opiniones
  • Estado/limpieza del hotel 8,3
  • Servicios 7,4
  • Ubicación 9,2
  • Comodidad en la habitación 8,5
  • Atención del personal 9,0
  • Calidad-precio 8,6
  • Restauración 7,9

Lee H. de Malasia
De trabajo
6 noches en septiembre de 2015
Clean Hotel & Nice Staff
Nice staff, great room, in the central
Escrito el 02 octubre 2015

Steven T. de Australia
Grupo
1 noche in septiembre de 2015
Comfortable bed, great location and clean.
Location, comfort, and very helpful staff.
Only stayed one night, but staff were friendly and helpful. Staff spoke English well.
Escrito el 27 septiembre 2015

JOSE A. de España
Familias (niños mayores)
3 noches en septiembre de 2015
sophisticated scam in halong bay and dreadful good
Lake views from top rooms, breakfast buffet super
A nice place at good price, spoiled by a scam at kayaking in halong bay, when I was getting out of the kayak, the man «helping» me tapped my sports cam to fall to the water. He immersed to rescue it and so he did, but hid the camera asking for a bunch of dollars because it was very deep. The guide from the tour company helped him negotiate rescue. The cam recorded all, check next days in YouTube. Besides we payed a big car to the airport at 6am but provided normal one. Picnic breakfast was also an insult. The hotel should change their company for trips, imperial cruises, avoid them, the camera thing was quite ugly and annoying to say the least.
Escrito el 16 septiembre 2015

Vinh N. de Reino Unido
Solo
1 noche in septiembre de 2015
Londoner
Staff and decor
Very good
Escrito el 07 septiembre 2015

Octavia W. de Nueva Zelanda
Grupo
1 noche in julio de 2015
Great staff who work really hard!
Location, view, staff
Fantastic staff who really worked hard to ensure we had a good stay. On the day we checked out, my mum was unwell, the staff were very apologetic that they couldnt extend the check out time, so my mum sat in thr nice cool foyer while the staff brought her cups of tea and fruit. Really sweet of them :)
Escrito el 23 agosto 2015

adrian C. de Nueva Zelanda
Parejas
3 noches en julio de 2015
Lovely small hotel
Location view staff
Great stay best location quiet but in old quarter fantastic staff
Escrito el 12 agosto 2015

Mai D. de Vietnam
Parejas
1 noche in julio de 2015
Comfortable stay
Adequate room facilities, nice view, convenient location
This is our second time staying in this hotel. We booked a Deluxe lake view room and we were given the room on top which we have to go up 1 floor by staircase, however the view to the lake is quite nice. We were expecting a bathtub like the other Deluxe room on lower floor but it was unfortunately equipped with a not-so-nice shower. Overall, we still had a pleasant stay in the hotel and we were allowed to check out late.
Escrito el 27 julio 2015

samuel S. de Indonesia
Solo
1 noche in julio de 2015
the rroom with balcony
The location is very strategic. The balcony room is lovely with a tree in front.
Escrito el 21 julio 2015

Tarida R. de Tailandia
Solo
1 noche in julio de 2015
good hotel
good room clean hotel good staff
fantastic
Escrito el 19 julio 2015

Syrita N. de Reino Unido
Familias (niños pequeños)
5 noches en julio de 2015
Backpacking Family
Location,Staff and Tours
It was good for the price. Even though you are right in the thick of the city with the hustle and bustle of the traffic you can not hear it from your room. The city view rooms are better than the lake view as you had a balcony and the lake view was not that great.
Escrito el 11 julio 2015