Muy Bueno 8,0
basado en 775 opiniones

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Muy Bueno



basado en 775 opiniones
  • Estado/limpieza del hotel 8,1
  • Servicios 7,1
  • Ubicación 8,0
  • Comodidad en la habitación 8,2
  • Atención del personal 8,4
  • Calidad-precio 8,4
  • Restauración 7,2
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Hung de Vietnam
Viajero de negocios
Habitación Superior Doble o Twin
4 noches en agosto de 2016
Poor service and not professional with local people
1. No room avaialbe on the checking date and send the guest to other hotel. Reason is hotel full booking but the manager forget to inform Agoda. Have seen other couple with same trouble 2. No complimentary water for guest but they put small water bottle in the fridge ( a kind of complimentary water in other hotel) and not list out in the drinking item list then they will charge you when ypu drink this bottle.
Escrito el 13 agosto 2016

Dieu de Vietnam
Viaje en pareja
Superior
2 noches en agosto de 2016
bad toilet
the toilet so small and not clean
Escrito el 13 agosto 2016

Dominik de Alemania
Viaje en grupo
Suite Familiar
3 noches en julio de 2016
nice place to stay
Good location, good room. Friendly staff
Escrito el 07 agosto 2016

David de Estados Unidos
Viaje en pareja
Superior
1 noche in julio de 2016
Great place to stay!
I just stayed in this hotel for 1 night but it was a nice place to stay. The hotel seemed pretty new and was very clean. The staff was very nice and the breakfast was ok. Would stay here again. Also, had a nice location.
Escrito el 01 agosto 2016

marsha de Malasia
Viaje en pareja
Superior
1 noche in julio de 2016
Friendly staff. Good location
It is located at old quarters where you can find most of the street food, bars and local cafes here. Easily accessible and walking distance to most of the main attractions like the museums.
Escrito el 22 julio 2016

Kevin de Vietnam
Viajero solo
Superior
1 noche in julio de 2016
A decent value.
Stayed here before.
Escrito el 18 julio 2016

LEE de Malasia
Viaje en grupo
Superior
2 noches en diciembre de 2015
Friendly and helpful staff
Located in the alley. But a clean and comfortable room. Good internet connection and friendly staff.
Escrito el 17 julio 2016

Sylwester de Polonia
Viaje en pareja
Superior
1 noche in junio de 2016
Mouldy
It was only a few hours after we checked in to our room that we started to smell awful mould coming from everywhere but we couldn't locate it. It was after the first night that we looked under the sheets and in the pillow cases to discover all duvet and pillows were black and covered in mould. It was absolutely vile. The aircon barely worked. In the evening at 7 pm we noticed a notice by the lift saying there would be not electricity during the next day from 7 am up till 4:30 pm which basically means no aircon no hot water no electricity no wifi and no light in our windowless room - kind of disappointing and outrageous we haven't been noticed earlier, we would have checked out at 12 and went somewhere else as we work on our laptops in the mornings hence we need electricity and wifi. The staff seemed unapologetic, we requested a refund and found another hotel nearby - it's Hanoi so there's plenty of alternatives on every corner. I wouldn't go back and wouldn't recommend. The receptionists were nice though.
Escrito el 25 junio 2016

Quang de Vietnam
Viajero de negocios
Superior
1 noche in junio de 2016
Everything good
Only 1 night here, nothing to complain
Escrito el 22 junio 2016

Thi de Vietnam
Viaje en grupo
Suite Familiar
1 noche in junio de 2016
So so
no air conditioner at ground floor. no elevator to 8 & 9th floor
Escrito el 20 junio 2016


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