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Excepcional



basado en 752 opiniones
  • Estado/limpieza del hotel 9,4
  • Servicios 8,5
  • Ubicación 9,5
  • Comodidad en la habitación 9,3
  • Servicios 9,4
  • Calidad-precio 9,3
  • Restauración 8,5
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Philip de Australia
Viaje en pareja
Deluxe con Balcón
1 noche in enero de 2016
Great location, the best shower head ever
Location, shower head, beds
Absolutely no negatives at all. Staff was nice and friendly. Beds were comfy. And the shower head is the best ever. There is a top one and 3 in the middle which sprays horizontally. There were free water, fruit and snacks, other hotels just gave free water. Location is right in the old quarter and beside the lake. I stayed at 2 hotels in hanoi. Oriental central hotel ( ranked 2 on tripadvisor) and this one. Its was the same price and this one was heaps better even though it is lower ranked.
Escrito el 31 enero 2016

Pinrada de Tailandia
Viaje en pareja
Superior
1 noche in enero de 2016
Nice and worth staying hotel
Friendly and helpful staffs, clean, good location
Impressive, staffs are very friendly and very helpful. The room is clean, all facilities in room are ready to use. Nice breakfast. Good location.
Escrito el 29 enero 2016

shigenori de Japón
Viajero de negocios
Deluxe con Balcón
1 noche in enero de 2016
good hotel
food,service,comfortable room
Good service ,reasonable fee, and very good morning buffet. I will stay again.
Escrito el 20 enero 2016

Fiona de Estados Unidos
Viajero solo
Superior
4 noches en diciembre de 2015
Perfect location! Very comfortable and classy
price, locatin staff
Staff is outstanding. Hanoi is loud and has poor air quality--it's so great to have this perfectly-located home-away-from-home to which to retreat every few hours, when you need a break. Room has a lot of excellent character. Airport pickup and drop-off were seamless. Staff helped me arrange for drivers when needed. Food was delicious. Price is great--you don't pay for extras you don't need. HIGHLY RECOMMENDED!
Escrito el 08 enero 2016

Richard de Estados Unidos
Viajero solo
Superior
3 noches en enero de 2016
fantastic Hotel super location and THE BEST STAFF
Staff staff staff location great breakfast
Meracus Hotel is destined for success, no wonder I see there is a Meracus 2... I was traveling with a male friend 55 n 65. We arrived on New years eve 2015, from the moment we arrived the staff was super friendly, impressively informative and well spoken in English. They provided local maps, tips and business card with maps to get to the hotel..which in the old quarter of Hanoi is a blessing. The rooms were fully equipped, nothing left out or forgotten, Each room has its own laptop and router for excellent wi fi. Breakfast included was a small but impressive buffet and ala carte. The location is just on the edge of the old quarter and moments walk from the lake. Having stayed in many 5 star hotels, Sheraton Marriott, W etc... This hotel would easily rival in service...Any issue will be resolved to your satisfatcion.. This small cozy and quaint boutique hotel was way beyond expectations. There is even a nice bottle of chillean cab/sav in the mini bar and reasonably priced not resort priced Excellent value special thanks to Linn at reception for all the great service and friendly smile. Rick from Hawaii USA
Escrito el 06 enero 2016

Richard de Estados Unidos
Viajero solo
Deluxe con Balcón
1 noche in diciembre de 2015
Fanastic Hotel 5 star service at 3 star price
Staff staff staff location
Meracus Hotel is destined for success, no wonder I see there is a Meracus 2... I was traveling with a male friend 55 n 65. We arrived on New years eve 2015, from the moment we arrived the staff was super friendly, impressively informative and well spoken in English. They provided local maps, tips and business card with maps to get to the hotel..which in the old quarter of Hanoi is a blessing. The rooms were fully equipped, nothing left out or forgotten, Each room has its own laptop and router for excellent wi fi. Breakfast included was a small but impressive buffet and ala carte. The location is just on the edge of the old quarter and moments walk from the lake. Having stayed in many 5 star hotels, Sheraton Marriott, W etc... This hotel would easily rival in service...Any issue will be resolved to your satisfatcion.. This small cozy and quaint boutique hotel was way beyond expectations. There is even a nice bottle of chillean cab/sav in the mini bar and reasonably priced not resort priced Excellent value special thanks to Linn at reception for all the great service and friendly smile. Rick from Hawaii USA
Escrito el 06 enero 2016

Annan de Singapur
Viaje en pareja
Superior
2 noches en diciembre de 2015
good
too many!
Tat is great
Escrito el 26 diciembre 2015

VIRANEE de Tailandia
Viajero solo
Superior
1 noche in mayo de 2015
good location
location
Escrito el 23 diciembre 2015

Kha de Vietnam
Viaje en pareja
Superior
1 noche in diciembre de 2015
Flawless service
Staffs. Location. Room.
I enjoyed every little thing about the stay. Kudos to the loveliest staffs I've seen, perfect location, nice room with attention to details. Most recommended.
Escrito el 14 diciembre 2015

jie de Malasia
Viajero de negocios
Superior
4 noches en noviembre de 2015
DEFINITELY will go back
Staff attitude; Free ROOM upgrade; Breakfast
They gave me 4 night free upgrade from superior room to family room. i am appreciate and impressed by their service attitude. No doubt to choose this hotel. it is located at town and very convenient to grab some bite/drink or shopping. Enjoy your holiday in Vietnam Hanoi.
Escrito el 10 diciembre 2015


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