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Fantástico 8,5
basado en 588 opiniones

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Fantástico



basado en 588 opiniones
  • Estado/limpieza del hotel 8,6
  • Servicios 6,6
  • Ubicación 9,0
  • Comodidad en la habitación 8,7
  • Atención del personal 8,7
  • Calidad-precio 8,5
  • Restauración 7,5

Pravesh V. de India
De trabajo
3 noches en agosto de 2014
Well priced budget hotel vibrant area friendly sta
The room was clean enough with all the basic facilities. Breakfast was sufficient. House keeping could improve. Staff were efficient and friendly
We had a great stay. This hotel is in good location, good price, clean room and most of all friendly staff
Escrito el 11 enero 2015

sue M. de Australia
Grupo
3 noches en abril de 2014
hanoi break
position.staff and help
Was okay rooms on all side.but the staff were very helpful
Escrito el 09 enero 2015

Malcolm C. de Australia
Parejas
1 noche in diciembre de 2014
Excellent location
location, price, helpfulness
Excellent hotel in just the right location for the best part of Hanoi. We enjoyed all things about this hotel, and the streets around it.
Escrito el 07 enero 2015

Maryanne W. de Australia
Solo
2 noches en enero de 2015
Description of facilites is deceptive.
Staff friendliness and professionalism
Description of facilities states spa, sauna etc available. Implies these are on site when they are in fact at another location in the city and they incur extra costs.This needs to be stated more clearly as I chose this hotel wanting to use their spa and sauna on site.
Escrito el 05 enero 2015

Sirinut T. de Tailandia
Parejas
4 noches en diciembre de 2014
Incorrect charge for mini bar items
location, cleanliness, quietness
The stay was alright but was surprised that our window/lake view room was not available on the first night we arrived. Subsquently when we enquired and was moved into a room with a window, it faced out into an internal courtyard and not lake view as advertised. As we moved from the first room to the second room, housekeeping said we took snack from the mini bar which we did not. It took a while for us to get the incorrect charge waived when checking out.
Escrito el 01 enero 2015

GEE T. de Singapur
Grupo
2 noches en diciembre de 2014
Excellent
Staff is very nice. Location is very good. Room condition is very nice especially I like the shower.
Excellent stay. Staff is very very friendly and helpful. The food for breakfast is great and the service is excellent. Will definitely come back again to the same hotel in my next trip and would recommend to my friends.
Escrito el 01 enero 2015

Marc L. de Singapur
Parejas
4 noches en diciembre de 2014
Value for money with great location
Value, comfort, location
Pleasant experience. Hotel is very near Hoan Kiem Lake and the Old Quarter, with lots of amenities within walking distance. Bellboys are attentive and polite, but counter staff may come across as pushy especially when trying to upsell personal transport packages - these are better off bought from local service shops. Other than that, would highly recommend this hotel.
Escrito el 30 diciembre 2014

andrew M. de Nueva Zelanda
Familias (niños mayores)
3 noches en diciembre de 2014
Family stay
Excellent position with helpful staff
Very enjoyable stay
Escrito el 29 diciembre 2014

KELINE C. de Singapur
Familias (niños mayores)
2 noches en diciembre de 2014
Walking distance to night market
Friendly, Helpful staff and keen to help
Comfortable and good friendly but breakfast is same food everyday
Escrito el 25 diciembre 2014

Cheong W. de Malasia
Grupo
3 noches en diciembre de 2014
Good value for money
Price, Cleanliness, service
Pleasant and enjoyable. It is also very conveniently located. Hotel is very clean. Big and clean bathroom. Good service.
Escrito el 17 diciembre 2014