Fantástico 8,5
basado en 593 opiniones

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Fantástico



basado en 593 opiniones
  • Estado/limpieza del hotel 8,6
  • Servicios 6,8
  • Ubicación 9,0
  • Comodidad en la habitación 8,7
  • Servicios 8,7
  • Calidad-precio 8,5
  • Restauración 7,5
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john de Estados Unidos
Viaje en pareja
Doble Superior con vistas al lago o ventana
2 noches en octubre de 2015
You can do better
great location, professionalism of desk staff
It is a good looking place, great location, excellent English at desk. The rooms look good (I saw a number of them), some with deep bathtubs. Good quality windows to keep out street noise. Poor A/c. Lukewarm shower. Asian stiff beds, hard chairs. Poor quality bedding-mostly polyester. Big bed, one small hard foam pillow each. Marble in hallway and paper-thin walls made anyone's hallway conversation sound like they were inside your room. Sometimes it was staff yelling at each other down the hall. Staff opened the hallway windows letting in all the honks and beeps of Hanoi traffic. One elevator for 8 floors. Only one room key. Breakfast staff seem untrained to do anything other than ask for room number. Breakfast very hit or miss: Omelette okay, croissants old, packaged and flattened. Located around the corner from lovely Apple Tart bakery/restaurant and the Polite Pub with excellent and very reasonable cocktails. All in all, its just okay. There's lots of hotels on this street, you can do much better.
Escrito el 04 octubre 2015
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MANISH de India
Familia con niños pequeños
Doble Superior con vistas al lago o ventana
2 noches en septiembre de 2015
Very good cozy hoteL nice staff
Good locationHelpful staffAnnie the local travel agent very helpful and reasonable priced
Good
Escrito el 01 octubre 2015
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Christian de Dinamarca
Viaje en pareja
Doble Superior con vistas al lago o ventana
3 noches en septiembre de 2015
Great!
Location, room, aircondition
Escrito el 23 septiembre 2015
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elina de Israel
Viaje en pareja
Doble Superior con vistas al lago o ventana
1 noche in septiembre de 2015
Priced hotel
location
Very small room. "lake view" was from the small window in the corner of very small room. Air conditioner broken, a temperature can't be set. Priced hotel.
Escrito el 16 septiembre 2015
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Nam de Vietnam
Viaje en pareja
Doble Superior con vistas al lago o ventana
1 noche in septiembre de 2015
Good hotel but bad experience
good location, reasonable price
Overall it was good, excerpt the fact that they changed our room from city view to NO WINDOW without any notice and clear explanation, later on there are no refund or whatsoever from hotel side, plus, they don not have place for keep motorbike at night , which is quite inconvenience.
Escrito el 14 septiembre 2015
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Amit de India
Viajero de negocios
Executive con Vistas a la Ciudad
3 noches en septiembre de 2015
It very nice hotel with in the budget price i got.
Rooms are very much clean. Walking distance from the lake or other tourist attractions.
It was very nice stay here and got a good deal from Agoda. Hotel staff was very much attentive and helpful specially front lady Zudith. She supported a lot even for arranging the taxy to make sure with the taxi driver due to language problem. They have upgraded my room from deluxe to junior suit with balcony. it is nice room if u are staying for more than two days with bath tub. I didn't had much food as I am an Indian vegetarian. so prefer to carry my own food. Bathroom was like a royal/ king size. Good point is hotel is the street which gives benefit for you to be in noise free atmosphere.
Escrito el 13 septiembre 2015
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jaesung de Corea del Sur
Viaje en pareja
Doble Superior con vistas al lago o ventana
2 noches en agosto de 2015
nice Gondola~
staff, location, their tour service
I love their harong bay tour program(even though it was expensive than Shin Cafe, the cruse has A/C/ and lots of fan and good dining food rood was kind of small and need fan but staff members were the best in Hanoi!!!
Escrito el 31 agosto 2015
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Thanh de Australia
Viajero de negocios
Doble Superior con vistas al lago o ventana
3 noches en agosto de 2015
Ok
Ok
Ok
Escrito el 22 agosto 2015
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Abdul de Malasia
Viaje en pareja
Doble Superior con vistas al lago o ventana
2 noches en agosto de 2015
Good location,but staff not really have good smile
Good sound proof
We stay there for 2 night, location is great and far from main steam so noise from traffic not really disturbing you. Surrounded by coffee shop.
Escrito el 20 agosto 2015
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YEACHAN de Corea del Sur
Viajero solo
Executive con Vistas a la Ciudad
1 noche in julio de 2015
It's ok. except the owner(old man at the reception
Price, Food, Cleanliness
I have waited for a long time to check in, as there were a group tourists checking in. I had booked a room with bathroom, but they gave me a different room. Even they said that room is the best room(SUITE) and they said they upgraded the room for me... As I complained, they said they will prepare another room with bathroom in 30mins. I first looked at the room, but felt bad. the room was really messy. It would not be able to clean that room in 30 mins. So, I just decided to stay at the SUITE room which was very small, and no bathtub. I even booked this hotel cause they offered a late check out. but when I asked the manager about late check out, he said he cannot accept that.... I finally show him the terms of my booking, and he said ok. It was really really tired. Except those bad experiences, overally the hotel was ok.
Escrito el 18 agosto 2015
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