Excepcional 9,3
basado en 551 opiniones

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Excepcional



basado en 551 opiniones
  • Estado/limpieza del hotel 9,4
  • Servicios 9,2
  • Ubicación 9,5
  • Comodidad en la habitación 9,2
  • Atención del personal 9,4
  • Calidad-precio 9,2
  • Restauración 8,8
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andrea de Australia
Viaje en pareja
1 noche in julio de 2015
Great hotel
Location service and restaurant are all fabulous
The experience was really good. Staff were helpful and the rooms are quiet and had a comfortable bed
Escrito el 18 julio 2015

Omer de Israel
Viaje en pareja
Doble con ventanas
1 noche in julio de 2015
Great hotel
Service, travel agent
Escrito el 10 julio 2015

sureka de Singapur
Viaje en pareja
Habitación Superior
3 noches en julio de 2015
Lovely hotel
Rooms were comfortable and quiet. Location was ideal. Staff were very helpful and friendly.
Room was really relaxing and quiet. Location was perfect. Staff were very helpful and friendly.They help us get tickets for the water puppet show.Everything was walking distance. I liked that they had a laptop in the room for us to use.
Escrito el 09 julio 2015

Audrey de Estados Unidos
Viaje en pareja
Suite Junior
2 noches en julio de 2015
Great Location! Great Service!
Location, friendly staff, comfort
We loved the Essence Hotel. It was clean and friendly and we were treated very well when we arrived and the entire time we were there. Really amazing service. Food was nice although we only had the breakfast there.
Escrito el 08 julio 2015

Sarah de Reino Unido
Viajero solo
1 noche in junio de 2015
Amazing friendly staff would couldn't do enough :)
Staff, comfort, price
Escrito el 02 julio 2015

Molly de Estados Unidos
Viaje en pareja
Doble con ventanas
3 noches en junio de 2015
Clean, upscale hotel in the old quarter.
Location, comfort, cleanliness
Great time in Hanoi just steps away from all the action
Escrito el 01 julio 2015

Yalun de Taiwán
Viajero solo
Suite Junior
3 noches en junio de 2015
Okay but not all it is hyped up to be
Best three things were the location, staff and friendliness
I really liked the staff and location, but the rooms were a disappointment, especially the junior suite,which was only marginally, if at all, better than the other rooms. The food was good western 'vietnamese' food, not authentic though
Escrito el 27 junio 2015

Yuliani de Indonesia
Familia con niños pequeños
Habitación Superior
2 noches en junio de 2015
Great stay, helpful staff
The service, the staff, the rate
We had a great stay in essence. The staff is very helpful and profesional. The rate is worth for the facility. We feel like home. 2 thumbs up!
Escrito el 20 junio 2015

Laura de Reino Unido
Viaje en pareja
Habitación Superior
3 noches en junio de 2015
Staff couldn't have been more helpful
Customer Service, location and Suzie!
small but surprisingly good hotel in the heart of Hanoi. The staff were super friendly and helpful. Suzie was particularly friendly, nothing like a good smile! Restaurant good, maybe over serviced a little. This is not a fault of theirs but probably training provided. Guests need time to eat without interruption.
Escrito el 18 junio 2015

Maddison de Nueva Zelanda
Viajero solo
2 noches en mayo de 2015
Good!
Location, air conditioning, super clean
Escrito el 06 junio 2015


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