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Excelente 9,2
basado en 536 opiniones

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Excelente



basado en 536 opiniones
  • Estado/limpieza del hotel 9,4
  • Servicios 8,9
  • Ubicación 9,5
  • Comodidad en la habitación 9,2
  • Atención del personal 9,4
  • Calidad-precio 9,2
  • Restauración 8,8

Cheng C.
Singapur
18 septiembre 2015
Good Hotel & Service
good staff, good service and good location...
I enjoy it...

Quang T.
Alemania
17 septiembre 2015
Wonderful Hotel
Great location, very kind and helpful staff, proactive friendly service
We had a very good time and the hotel offered transport w/o charge due to a booking mistake which happened on our side. We warmly recommend this hotel!

Kristen H.
Estados Unidos
07 septiembre 2015
Charming boutique in middle of Old Quarter
great staff, excellent location, good food!
I only stayed here one night, so I do not have a lot to say. However, my airport transfer was very nice, in a spotless Toyota SUV. Check-in was completed quickly. The hotel is right in the middle of Hanoi's bustling Old Quarter and only a 5 minute walk to Hoan Kiem Lake. Great location!!! My room was very comfortable (Junior Suite) and had a soft bed, clean bathrooms (fully stocked with amenities), and speedy WiFi. I ate dinner at the restaurant on-site, and the food was excellent. I have nothing negative to say about this hotel. Extremely affordable--a great value! I wish I had stayed there longer, and wish I had returned to it rather than staying at a different hotel in Hanoi after I returned from my Halong Bay cruise.

Nancy A.
Estados Unidos
23 agosto 2015
In the heart of the old quarter
The staff, the staff, the staff !
Staff was super efficient, professional, accommodating & nice !

Robyn R.
Estados Unidos
22 agosto 2015
Incredible staff
Incredible kind and accommodating staff, location, cleanliness and comfort , quiet

Brett L.
Australia
16 agosto 2015
Location location and value
Location and value
Great tour desk needs more excitement and displays

Kaitlin E.
Sudáfrica
14 agosto 2015
Old Quarter accommodation
Location, service and convenience
Perfectly located in the old quarter. Room size and amenities very satisfactory. Staff are extremely helpfull and professional.

John H.
Reino Unido
12 agosto 2015
Very accommodating for enjoyable stay.
The staff, the managers, the extra touches.
Very comfortable. I was disappointed that it stated on Trip Advisor that it offered free breakfast and when we did book we went through Agoda and hadn't realised that breakfast wasn't included. But the hotel were able to accommodate our needs. It's got everything you need for a fab city stay. It's right in the centre of the old quarter, but it doesn't prevent a peaceful night's sleep and a relaxing stay amongst the hub bub of Hanoi. When I return, I will definitely stay in what became my second home.

Bhargav G.
India
11 agosto 2015
Excellent hospitality and service!
Prime location in the old quarter, Room standard, excellent Hospitality and service and
We stayed in the family suite room and were delighted to have our room upgraded. The hotel is located in the best possible locations in the Old Quarter, a stones throw from all the shopping areas, street food stalls and Hoan Kiem Lake. Although it appears to be in a crowded area, the sound from the streets did not really bother us Infact, we enjoyed the steet side view from our balcony!The breakfast is good value for money and has a good spread. Excellent hospitality from the staff who met all our requirements. A must stay if you want to explore the Old Quarter.

Randall P.
Costa Rica
28 julio 2015
Fantastic, best in class around old quarter
Staff, location, food
Amazing always staying at Essence, already stayed few times before and always is a pleasure and great experience. Enjoyed even staying at the hotel having a great meal or massage.