Excepcional 9,3
basado en 551 opiniones

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Excepcional



basado en 551 opiniones
  • Estado/limpieza del hotel 9,4
  • Servicios 9,2
  • Ubicación 9,5
  • Comodidad en la habitación 9,2
  • Atención del personal 9,4
  • Calidad-precio 9,2
  • Restauración 8,8
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Jonathan de Reino Unido
Parejas
Doble con ventanas
2 noches en agosto de 2014
Amazing food
Restaurant, location, staff
I had a lovely stay at the essense! The restaurant is one of the top rated ones in the area so was nice to stay somewhere with a lovely restaurant. the location and room was brill! Only tip is to ask for a room on a high floor maybe at the back of the hotel as I had a room on floor one over looking the street and it was quite noisy at night and in the early morning.
Escrito el 05 diciembre 2014

Allan de Canadá
De trabajo
5 noches en noviembre de 2014
Great People in the heart of old quarter
Friendly helpful staff, excellant location and great value.
The staff went out of their way to help me with whatever request I had. The service and food was better than many 5 star rated hotels that I have stayed at in the past. I have no hesitation about recommending rhis hotel. Job well done, thank you for the great service.
Escrito el 03 diciembre 2014

phyllis de Estados Unidos
Parejas
Doble con ventanas
2 noches en noviembre de 2014
Decent hotel
Reception. Held our luggage while we went on our Haloing Bay Cruise. Sweet hotel employees.
Our stay was fine however not as good as we expected. ( The reviews were fantastic) we found the hotel very average. After we returned from our cruise, we were put in a room on the top floor and had to walk up a flight of stairs to get yo our room. I explained to the desk that I am moderately handicapped and they ignored this fact. We had made our reservations several day in advance and they told us that we could either take the top floor room or move us to their sister hotel ( attached and next door). The sister hotel is old and dark and we made our reservation for "The Essence Hotel, not the one next door. We were told essentially take it or leave it and they were fully booked. Will not return to this hotel again.
Escrito el 01 diciembre 2014

Wee de Singapur
Familias (niños mayores)
Habitación Familiar
2 noches en noviembre de 2014
Very Pleasant Stay
Location is good, right at the heart of the old quarter where the action is. Staff is very friendly, helpful and polite. Food is very good.
Escrito el 29 noviembre 2014

Susan de Australia
Parejas
Suite con Balcón
2 noches en noviembre de 2014
Great stay
The staff. The location. The staff
I
Escrito el 24 noviembre 2014

Lam de Malasia
Grupo
3 noches en noviembre de 2014
nice hotel
food, service, cleanliness
good
Escrito el 23 noviembre 2014

Sara de Reino Unido
Solo
Habitación Superior
1 noche in noviembre de 2014
Best service I've ever experienced at a hotel
service, location, breakfast
From the minute I arrived to the minute I left, the service was absolutely impeccable and that makes such a huge difference when you're staying in a new city. Nothing was too much for them and even though we were extremely late for breakfast one day, they were happy to oblige. They helped book a great trip out to Halong Bay (with Greyline Cruises) which was very enjoyable. Great location right in the old quarter, and a buzzing street at the weekend. (If you're staying at the weekend, you might want to ask for a room at the back away from the street as it can be quite noisy up til around 11pm).
Escrito el 20 noviembre 2014

Priscila de Brasil
Parejas
1 noche in noviembre de 2014
Excellent stay, the most supportive staff
Staff well trained and supportive, good location, great restaurant
Escrito el 13 noviembre 2014

Priscila de Brasil
Parejas
1 noche in noviembre de 2014
Excellent deal
The best possible location right at the heart of the Old Quarter, good comfort and very polite and prestative staff.
Escrito el 11 noviembre 2014

Josephine de Australia
Parejas
Doble con ventanas
5 noches en noviembre de 2014
Friendly & comfortable
The staff, food and cleanliness
We really enjoyed our stay at the hotel. The staff are so friendly and humble. The food was very good and the rooms are very nice and comfortable.
Escrito el 10 noviembre 2014


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