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Fantástico 8,4
basado en 1025 opiniones

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Fantástico



basado en 1025 opiniones
  • Estado/limpieza del hotel 8,3
  • Servicios 7,8
  • Ubicación 8,9
  • Comodidad en la habitación 8,5
  • Atención del personal 8,6
  • Calidad-precio 8,7
  • Restauración 7,5

Lee K.
Malasia
19 mayo 2016
Great location, friendliest staffs, exceeding expectations
Booked 2 rooms with this hotel and we managed to have early check-in and also room upgrades when we arrived, which we were very glad of. Also, booked a tour package with them to travel to Halong Bay and some transportation arrangements. I liased with Ms Yen whom been nothing but lovely and was wonderful in giving us advise on local places to eat (the non-overrated eateries). Her hospitality really made us feel at ease and well taken care of in a foreign country where we don't even speak their language. Kudos!

Carissa L.
Singapur
18 mayo 2016
:)
Nothing to complain about

Carissa L.
Singapur
18 mayo 2016
:)
Location is good, wifi a little slow but otherwise useable :) Breakfast is good with personalised service and LOTS of healthy and sweet fruits yum!

Maria C.
Filipinas
14 mayo 2016
Great and very hospitable and team
The hotel is small but the food they serve during breakfast and hospitality of they staff - from the night shift front desk officer Juan, the manager Nam and Day officer Yen and all the rest of the team gave 5 star quality service to us and the rest of the guests. They were very attentive to the needs of the guests and remembered our names. Definitely a 10!!

Mathieu C.
Francia
10 mayo 2016
Good stay
Good location in old quarter, close to the lake. Cheap room but no window. Very good and cheap airport shuttle. Good wifi.

Imam S.
Indonesia
07 mayo 2016
Hotel with the good staff and friendly
The location hotel closed with old quater, hoa Kim Lake and pupet water long just walk 5 minutes. Good location and recommended.

Fahrettin H.
Australia
02 mayo 2016
Amazing Hotel and Staff
Big size double room was a pleasure to stay, we couldn't ask for better! Staff were amazing! Strongly suggested place, one of the best in Hanoi!

Doungkamon P.
Tailandia
19 abril 2016
Great choice !
Great location and money. Staff is helpful and nice.

DINGLASAN O.
Filipinas
19 abril 2016
Great Stay
Thanks to Ms. Yen for assistance for our City and Halong Bay Tour. We had a fantastic stay and time in Hanoi and Halong Bay. Overall a great stay!

Benita S.
Canadá
04 abril 2016
The staff made this hotel wonderful
We had a great stay in this hotel. The staff went above and beyond to make us feel comfortable . The location is great and the room was very spacious. The nstaff were the friendliest people we had met and were extremely accommodating to us. We highly recommend this hotel. Thanks for everything!