Comentarios recientes de clientes

Seleccione el tipo de cliente
Excelente



basado en 4055 opiniones
  • Estado/limpieza del hotel 8,5
  • Servicios 8,0
  • Ubicación 8,3
  • Comodidad en la habitación 8,3
  • Servicios 8,4
  • Calidad-precio 8,6
  • Restauración 7,4
Ordenar por
Opiniones reales

Kirsty de Reino Unido
Parejas
Grand con acceso a la Piscina
1 noche in enero de 2015
Disappointment
Location
Awful from the start. Booked and paid (over price) for the hotel driver to pick us up from the airport, after waiting for 30 minutes at arrivals we telephoned the hotel who simply said the car wasn't coming as it had a problem and told us to get a taxi. We then had to wait 40 minutes in the taxi queue. When we finally arrived at the hotel, although they apologised they offered no explanation as to why we weren't informed the car would not be coming despite having both my telephone and email details. We had paid extra for a pool access room, however the pool was full of dead flies and leaves so we couldn't use the pool. The restaurant was closed and we were just told we couldn't get a drink and that was the end of it. The room was extremely dated, despite being the most expensive available. Potential to be a lovely room but needs some tlc. The staff didn't seem to know what they were doing and were not very helpful at all. Finally, we arranged through reception for a taxi to pick us up at 1pm to take us to the ferry port. At 1.30 the taxi still hadn't arrived and we were just told the line was busy, the car eventually turned up at 1.40. All in all, one problem after another fr the start. I would not recommend this hotel and am very disappointed.
Escrito el 03 enero 2015

Nazih de Australia
Parejas
Grand con acceso a la Piscina
10 noches en diciembre de 2014
Great location staff very accomodating
Location, views and pools
Great location, cleanliness could be improved, pools amazing , views sensational. The food needs to improve particularly for vegetarian and I think it was unfair to be forced to pay for New Year's Eve party when we didn't want to be there .
Escrito el 03 enero 2015

LI de Singapur
Familias (niños pequeños)
Deluxe grand con Jacuzzi
1 noche in abril de 2014
nice
good location,near beach,nice hotel
Escrito el 02 enero 2015

LI de Singapur
Familias (niños pequeños)
Deluxe grand con Jacuzzi
1 noche in abril de 2014
nice
good location,near beach,nice hotel
Escrito el 02 enero 2015

Lars de Dinamarca
Familias (niños mayores)
Deluxe grand con Jacuzzi
13 noches en diciembre de 2014
Christmas 2014
Staff, Rooms, Location
Nice Hote, Nice people and ver fine service. The Internet is not very stabil, we had two different rooms, one could say that we did not had Internet.
Escrito el 30 diciembre 2014

hui de Malasia
Familias (niños pequeños)
Grand con acceso a la Piscina
2 noches en octubre de 2014
relax quiet stay
relax, quiet stay, not so happening
if you are looking to getaway with a quiet environment and not so crowded place this is a good choice and travel around with motorbike also more safe compare to patong beach due to less ppl stay around this area. the private pool is worth for the money. the only thing is we stay at the top level(5) I think ideally is level 3 with private pool cause it took around 10min walk towards the hill to get to reach our room.
Escrito el 28 diciembre 2014

Annabelle de Singapur
Parejas
Grand con acceso a la Piscina
3 noches en agosto de 2014
Sugar Palm
Nice location near Kata Beach, huge bathrooms, easy navigation to rest of Phuket
Very pleasurable, would stay again
Escrito el 19 diciembre 2014

SARAN de Tailandia
Familias (niños pequeños)
Grand con acceso a la Piscina
2 noches en diciembre de 2014
Nice and prefect fit trip
Comfy + Nice location + worth value
Awesome.. For everyone
Escrito el 16 diciembre 2014

Wenjing de Hong Kong
Parejas
Grand con acceso a la Piscina
2 noches en diciembre de 2014
nice stay here
location, nice staff and nice pool
the room on 9th floor is great, the view and pool excess is also wonderful. It's just shame the pool on 9th floor is too cold for me to swim in. We changed to 3rd floor but the room is smaller and less comfy than the 9th's one. The staff is very nice and helpful. Location is good too.
Escrito el 15 diciembre 2014

Sen de Singapur
Parejas
Deluxe grand con Jacuzzi
4 noches en agosto de 2014
Always a pleasant stay
Clean, Renovated and improved staff
This is my 5th time staying at Sugar Palm. I go to Phuket twice a year and have tried other hotels on promotion, but I have go back to Sugar palm at least once a year. rooms are clean, spacious and practical, with a very spacious balcony. Customer service have improved a lot in this last stay. Rooms are renovated which is a pleasant surprise this time round.
Escrito el 03 diciembre 2014


1

2

3

1234

Empieza aquí y selecciona el programa que prefieras: