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Todos los comentarios (522)

De trabajo (102)

Parejas (173)

Solo (92)

Familias (niños pequeños) (84)

Familias (niños mayores) (41)

Grupo (30)

Muy Bueno
7,7
basado en 522 opiniones
Estado/limpieza del hotel
7,6
Servicios
7,0
Ubicación
8,3
Comodidad en la habitación
7,8
Atención del personal
7,7
Calidad-precio
7,7
Restauración
6,9

8,4 Rojard V.
Philippines
11 mayo 2016
thumbs up
Very happy guest

7,6 Roalia C.
Australia
25 mayo 2016
:D
:C

8,4 Jaclyn C.
Philippines
08 mayo 2016
Excellent Location
Accessible to all "Must-sees"

10 JAYCONRAD O.
Philippines
04 mayo 2016
great and excellent service
large rooms and cold airconditioning. very accommodating staff

8,8 dennis H.
Australia
03 mayo 2016
very good hotel
one of the better hotels I have stayed at in the Philippines..the staff are very friendly and can't do enough to help..I rate this hotel very highly

8 Maria T.
Belgium
28 abril 2016
Wedding of our son
Our stay in Davao was very nice. The staff also was very, very nice. Congratulations!!!

4,8 reviemelyn C.
Philippines
27 abril 2016
Worst check in
Pinnacle is an old hotel with an old hotel policy im having difficulties on checking in arrived tired and exhausted 8pm alrealdy when i check in they ask me for a hotel voucher from agoda they need a printed copy of it i have to look for an internet cafe since they wont accept emails what kind of hotel soo inconveniet for me its already late at night and i dont know the place i ask them i will just email only i showed to them my confirmation letter from agoda by my email still insisted that i need to print it dont like to book in this hotel again soo much hassle

8,8 Elmar L.
Germany
17 abril 2016
I like to stay there
Staff war very friendly, rooms clean and nice

7,6 Angelique L.
Philippines
13 abril 2016
Needs to improve customer service.
The room is very spacious and the room is clean. The location is also good. However the staff/s assigned in the reception area namely Jessa and the other staff has poor customer service. They are not friendly, polite nor cheerful. They don't know how to acknowledge your presence, I would be the one who will greet them first instead of them greeting me first and they wouldn't even smile. And when you talk to them they don't know how to politely answer your question or request. The housekeepers are more polite compared to the receptionist. Housekeepers would greet you with a smile and will make you feel at home. It seems like their receptionist are not properly trained. All in all my experience was great except for the service at the reception(check-in/check-out). I do hope that they will be trained as a business woman I always keep this in mind "Courteous treatment and excellent customer service will make a customer a walking advertisement".

7,2 Matthias L.
Germany
14 abril 2016
Good location. Price is okay
PROS: Good Location, good Room & Bed, With Pool, Breakfast So-So, Free Wifi even at rooms (slow, but will do, Good staff. CONS: Bathroom needs more lightning and better drain down the water from shower