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basado en 316 opiniones
  • Estado/limpieza del hotel 8,5
  • Servicios 8,2
  • Ubicación 8,2
  • Comodidad en la habitación 8,5
  • Atención del personal 8,4
  • Calidad-precio 7,8
  • Restauración 8,2
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Soedradjat S. de Indonesia
1 noche in marzo de 2016
Great Hotel, great stuff.
Traffic outside hotels are bad...breakfast is so so..
Escrito el 24 marzo 2016

LEANDER C. de Filipinas
1 noche in marzo de 2016
Best for Weekend Retreat
One of the best places to stay for a weekend of relaxation. Good food and excellent service. Get an upgrade to enjoy club privileges.
Escrito el 21 marzo 2016

Monica T. de Indonesia
1 noche in diciembre de 2015
Nice hotel for new year celebration
Staff n environment n food all good
Really nice to get horizon floor so we can enjoy all u can drink wine n coffee n snack at horizon lounge
Escrito el 15 marzo 2016

Servando L. de Filipinas
1 noche in marzo de 2016
Escrito el 14 marzo 2016

AMINAH A. de Singapur
Familias (niños pequeños)
3 noches en febrero de 2016
A Pleasant Stay
The excellent service of the staff, The Resort like Ambience and The wonderful SPA treatment
Despite the fact that my young daughter was unwell and had a high fever, our stay was by far a relaxing one pleasant one. We stayed indoors most of the time and went out to the nearest shopping centre to chill out.
Escrito el 10 febrero 2016

Jaime I. de Estados Unidos
Familias (niños pequeños)
3 noches en diciembre de 2015
Ho Ho Ho Holiday
Took my wife and young daughter for a Christmas holiday. Our stay was very relaxing. The extra portable bed was provided without cost which my daughter loved. The buffet was great. Service all around is terrific. Had a problem with the TV and a hotel technician was at our room within 15 minutes. Relaxing cabanas by the pool for daddy and a kiddy pool for daughter plus other activities for kids.
Escrito el 05 febrero 2016

Nur A. de Singapur
Familias (niños pequeños)
2 noches en enero de 2016
Amazing stay yet again!
Friendly hotel staff, food variety at Jamoo & the ambiance
This is the second time we're staying at Shangri La Surabaya and we're as impressed by their service as the first time we came. We always look forward to an amazing stay with Shangri La Surabaya and they have not disappointed us at all. They deserve being a 5 star hotel definitely. Thank you Shangri La Surabaya. We'll definitely be back again.
Escrito el 08 enero 2016

Siim S. de Estonia
1 noche in agosto de 2015
Great! A Shangri-La true to its name :)
Couples relaxing, sauna/spa, food
Escrito el 19 diciembre 2015

gisela F. de Indonesia
1 noche in noviembre de 2015
the toilet flush is jammed and the bathub as well
its clean, convinient
The toilet was jammed and the bathub as well for few days that I stay there, the food is okay,
Escrito el 03 diciembre 2015

FERNAND S. de Indonesia
De trabajo
1 noche in octubre de 2015
Luxurious and Comfy
Food, Staff and ambience
Just a short, nice and comfy stay
Escrito el 18 octubre 2015