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basado en 338 opiniones
  • Estado/limpieza del hotel 5,2
  • Servicios 5,2
  • Ubicación 7,8
  • Comodidad en la habitación 6,1
  • Atención del personal 5,8
  • Calidad-precio 5,9
  • Restauración 5,8
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Handy de Indonesia
Habitación Superior
2 noches en marzo de 2016
value for money versus cleanliness
well, I couldn't expect more with this price, the great thing about this hotel is the location but the catch is their cleanliness, at least should have no smell rather than bad smell
Escrito el 01 abril 2016

MARSENIA de Indonesia
Familias (niños mayores)
Habitación Superior
1 noche in julio de 2015
simple and clean
it's an old hotel however, it is still quite clean and satisfactory
Escrito el 02 febrero 2016

Steven de Brunéi
Business Deluxe King
5 noches en enero de 2016
The aircondition is not cold.
The whole hotel air condition is not cool, what more for the rooms. The toilet look very old and in poor stage. The breakfast is simple not much choices. I book for 5 night stay and I only manage to stay 1 night only. The 4 night I book another hotel to stay.
Escrito el 21 enero 2016

Ika de Indonesia
De trabajo
Habitación Superior
1 noche in enero de 2016
The location near Train Station
I made the reservation for my colleague at this hotel because he will catch morning Train, finally he check out on 21.30 at the same day he check in because the Air conditioner (AC) on the room not working. It's Surabaya, the weather is really hot, he can't go to sleep without the AC. The hotel staff try to fix it but no improvement, the front desk said there no other room available to change and they didn't do anything about it. At least suggest or offer other hotel near them, but NO they didn't do it. It's a bad service, finally my colleague move to other hotel in front of this hotel.
Escrito el 18 enero 2016

alfrino de Indonesia
De trabajo
Business Deluxe King
1 noche in diciembre de 2015
Escrito el 29 diciembre 2015

kriskuarto de Indonesia
De trabajo
Habitación Superior
1 noche in diciembre de 2015
Location location location
It was okay
Escrito el 24 diciembre 2015

endang de Indonesia
De trabajo
Habitación Superior
1 noche in diciembre de 2015
Need renovation on room
Good location n Large room
Escrito el 23 diciembre 2015

sri de Indonesia
Familias (niños pequeños)
Business Deluxe King
1 noche in diciembre de 2015
seems because properties and premises old ones and
i like the interior it's comfortable
the only things i dont like its premises they have to changes especially bed its so smelly and also looks like they don't changes
Escrito el 20 diciembre 2015

redi de Indonesia
Familias (niños pequeños)
Suite Executive
1 noche in diciembre de 2015
Good value. Very close with train station
Escrito el 06 diciembre 2015

simon de Reino Unido
Habitación Superior
5 noches en noviembre de 2015
Nice week in Surabaya
Location, location, location.
Hotel was a great base for out visit to Surabaya. Room and staff were fine; a bit disappointed with the breakfast buffet and on the last couple of days we ate outside the hotel in the morning. Very good value for money
Escrito el 26 noviembre 2015





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