Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.

Indica tus fechas para comprobar disponibilidad y reservar en este hotel

Novotel Surabaya Hotel

Jl. Ngagel 173-175, Centro de Surabaya, Surabaja, Indonesia 60246 (Ver mapa)

¡Reserva ahora!

Añadir a mis favoritos

Novotel Surabaya Hotel Surabaja - Cafetería

Novotel Surabaya Hotel Surabaja - Restaurante

Novotel Surabaya Hotel Surabaja - Exterior del hotel

Novotel Surabaya Hotel Surabaja - Piscina

Novotel Surabaya Hotel Surabaja - Vestíbulo

Novotel Surabaya Hotel Surabaja - Habitación

Ubicación: Centro de Surabaya

Número de habitaciones: 209

Wifi gratuito

Comprobar Precios Y Disponibilidad Para Este Hotel

Garantía de precio agoda

Queremos que pagues lo menos posible por tu habitación. Si has reservado una habitación a través de Agoda, y después nos muestras que podrías haber reservado la misma habitación, para las mismas fechas, a un precio menor que se encuentra visible y disponible en otro website, nosotros igualaremos esa tarifa o la mejoraremos. Haz clic en este enlace para obtener más información.

Entrada:	Noches:	Salida:

comentarios de clientes de agoda

Seleccione el tipo de cliente

Todos los comentarios (759)

Solo (125)

En pareja (193)

De trabajo (216)

En familia con niños pequeños (100)

En familia con niños grandes (77)

Grupo (48)

Bueno

7,4

basado en 759 opiniones


Calidad-precio		7,5
Ubicación		7,1
Atención del personal		7,6
Estado/limpieza del hotel		7,5
Comodidad en la habitación		7,7
Restauración		7,2

Todos los comentarios (759)

C Y. De trabajo Singapore, 14 de mayo de 2013	short and sweet.... nice breakfast, relaxing environment, and friendly staffs 8 everything was fine except that the pillows in my room, was square in design, personally, feel it is difficult to sleep with a square and big pillow.
Farida K. En familia con niños grandes Indonesia, 12 de mayo de 2013	comfortable easy to find, good receptionist, fine area 7 I like the service, they gave us room up grade without charge added
Andrew P. Solo United Kingdom, 12 de mayo de 2013	Great pools, modern room facing pool Swimming Pool, Modern design, Quiet 7,7
Very Y. En familia con niños pequeños Indonesia, 12 de mayo de 2013	Just proper Big room, Clean, and more than enough room illumination 6,3 Room size, cleanliness and amenities are great, unreliable internet connection.I think more smile and friendliness from women officer at front desk wont cost anything. And it is too much to charge Rp.3000,- to a taxi for dropping guests.
Gig S. Solo Indonesia, 11 de mayo de 2013	Good Hotel for Family vacation..... Clean and confortable hotel..... 6 Swimming pool need to cleaning more offten and change the water with fresh water every week. Water sliding is not working, please fix it for make children's more fun.
Elizabeth S. En familia con niños pequeños Indonesia, 10 de mayo de 2013	great service comfortable, clean and great service 9,3
Anggara P. En pareja Indonesia, 09 de mayo de 2013	nice and comfortable hotel food, room and staff 7,7 novotel surabaya is a nice hotel to stay. with a comfortable room, good food and helpfully staff.
Felix B. De trabajo Indonesia, 08 de mayo de 2013	Good Hotel clean room, nice service, international standard 6
Agus J. De trabajo Indonesia, 08 de mayo de 2013	Great location the pool, new room, and the location 7,3 It was okay, they gave me the new refurbished room. The problems I experienced were: I could not the internet access, the wash basin was clogged, the phone was dead, the A/C was too noisy but I like the pool and the friendly staffs.
Henry W. De trabajo Indonesia, 07 de mayo de 2013	Good deals which turns out to be unrenovated rooms Design big rooms and nature 7 What I thought was a good deal, turns out the rates apply only for old, run-down rooms.. Was upset, but in the end, they were nice enough to "upgrade" me to their new renovated rooms. I don't understand why would they, since they have the new rooms available, let the guests into old rooms, which is totally run down, smelly and even have doors which can't open. When they could have made guests comfortable and happy with their new rooms. I mean it's not like the old rooms are the only ones left available? Let customers try the new ones, so they know better the new standard of quality and come back again next time.