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basado en 702 opiniones
  • Estado/limpieza del hotel 6,8
  • Servicios 5,9
  • Ubicación 8,7
  • Comodidad en la habitación 6,9
  • Atención del personal 6,9
  • Calidad-precio 6,6
  • Restauración 6,2
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Putu de Indonesia
Habitación Doble Superior
2 noches en marzo de 2016
nice hotel
a very nice hotel and view for couple, near to tunjungan plaza by walk, and u can see all the city of surabaya from this hotel
Escrito el 13 abril 2016

Mohd de Singapur
Habitación Doble Superior
2 noches en abril de 2016
Flow of tap water and shower is not good at all.
Need to improve. Staff was pleasant . Overall not really value for money.
Escrito el 07 abril 2016

Micko de Indonesia
De trabajo
Habitación Doble Superior
1 noche in marzo de 2016
No coment
No coment
Escrito el 05 abril 2016

David de Australia
2 noches en marzo de 2016
1. On check in made to wait long time with no seating. staff sorry. 2. Male staff inside and outside continuously ogling my wife. 3. On getting to 8 floor then waking to room the room cards not working, on every time but the very last time?...staff sorry. 4. Staff making excessive noise at all hours. 5. Staff banging on door and trying to open from 8am to 10 am..staff sorry. 6. Shower and taps useless, water not working then makes big noise and shoots out. 7. Cannot turn lights out in room x 8. Whole control unit swopped out from next room next day, staff say not worked for ages. staff sorry. 8. Lifts and floors very hot, appears no air con. 9. When raining outside hotel floods and smells horrible. I would not recommend any western people to stay there, and no way take your wife. It was very overpriced and service lousy, staff have been trained to say sorry.. We then moved to the Fave Mex, 100 nmtrs away and not only cheaper but very clean and staff nice.
Escrito el 29 marzo 2016

Zainoldin de Singapur
Habitación Superior Doble o Twin
2 noches en marzo de 2016
Location good but hotel cleanness quite bad,crack basi , chock toilet and smelly carpet and more..
Escrito el 14 marzo 2016

Aszahari de Malasia
Habitación Doble Superior
2 noches en febrero de 2016
Escrito el 28 febrero 2016

Felix de Indonesia
Habitación Doble Superior
1 noche in diciembre de 2015
good stay
clean, comfort, nice service
Escrito el 26 febrero 2016

Abdul de Singapur
Twin Superior
2 noches en febrero de 2016
Old rooms. The rest is ok
Good location, food is ok, staff are helpful and prompt but rooms are old. The bathroom facilities like shower taps and bathtubs need to be replaced
Escrito el 22 febrero 2016

Muhamad de Indonesia
Familias (niños pequeños)
Suite Junior
2 noches en agosto de 2015
Good price, location and room size
Good price, location and room size
Escrito el 21 febrero 2016

Hui de Singapur
Habitación Doble Superior
4 noches en febrero de 2016
bed sheet dirty, comforter smelly,breakfast bad
hotel near to shopping mall
unpleasant stay,book 4 nights but stay 3 nights. bed sheet was dirty comforter was smelly. breakfast was bad.
Escrito el 13 febrero 2016





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