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Fantástico



basado en 1029 opiniones
  • Estado/limpieza del hotel 8,9
  • Servicios 8,8
  • Ubicación 8,8
  • Comodidad en la habitación 9,0
  • Atención del personal 8,9
  • Calidad-precio 8,7
  • Restauración 8,2

9,3 TIH T.
Malaysia
07 noviembre 2013
5 star hotel with 5 star service
design, comfort and food
nothing much to complain about.. almost everything went perfect except for the shower.. the staffs need to look into more details which I personally think they over looked. the design is old dutch therefore the furniture and utilities are old dutch as well.. but they didn't notice the rust and moss around the shower.. ended up i use the bath tub to bath instead.. the rest about this hotel is nothing much to complain about.. food is nice, near to the largest mall, plaza tunjungan, taxi is ready outside at most of the time, design is great, quiet and nice garden.. etc

7,3 Jojor L.
Indonesia
20 marzo 2014
What an amazing Historical Hotel
Luxury Hotel, Clean, & Close to shopping center
I stayed at this hotel for 1 night because I have college reunion on Jl. Tunjungan... unfortunedly, I came on this hotel on Sunday and went back to Jakarta on Monday morning so early (03.00 WIB). So I have planning to come to this hotel again with my family. I hope so....

5,7 Katy P.
Australia
07 noviembre 2013
Lovely except for the wedding on the Sunday night
Architecture, friendly staff
We had a lovely stay the first night of our holiday. Unfortunately on the second night a wedding was held at the hotel directly outside our room. A sign had been placed on our terrace to say we were not allowed to sit on our terrace. We were not able to sleep because of the noise (fireworks, band, microphone etc). When I complained it was noisy the reception staff replied "well, of course, it is an Indonesian wedding", it is a pity that they could not plan ahead and put the non-wedding guests in a separate wing. As we had paid extra for an upgrade on arrival we were dismayed that the upgrade was to a room next to a wedding and with a terrace that we were not allowed to use. I would recommend that you ensure there are no weddings being held outside your room when booking. The staff tried to be helpful but there were no rooms away from the wedding left. There was another wedding being held on the day we left so we were basically not able to enjoy the beautiful gardens for our entire 2 night stay.

10 MOHAMAD Z.
Singapore
24 octubre 2014
Grand hotel
The architecture designs
Grand hotel in the city, nearby shopping centre.

8,3 Zhong Y.
Singapore
29 octubre 2013
Luxury hotel set in colonial style buildings
Luxury, picturesque gardens, comfort
The stay was wonderful. There were large gardens suitable for nice evening (or early morning) strolls. It is a full luxury hotel with two good standard restaurants (one for international cuisine, the other asian cuisine). The city is good for sightseeing and the concierge was very attentive and helpful in guiding us to the popular places, even helping to make arrangements for further away excursions, such as to the world famous Mt Bromo.

7,7 DAVID P.
United States of America
28 julio 2014
decent
food, helpful staff, clean
ok value for money

9,7 Arshia K.
Netherlands
27 enero 2014
great heritage hotel with great design
design, staff, quietness
Stayed at the executive suite which was truly lovely. A hotel with great ambiance and attentive staff. The gardens are very well taken care of. A true tranquil haven in the middle of a busy city. Definitely good value. Tip: check out Sarkies restaurant as its absolutely wonderfull.

8 Liu X.
Singapore
25 octubre 2013
clean historical hotel
historical feel, good gym and jacuzzi facilities, comfortable executive rooms and lobby
good stay, lovely grounds with greenery and large swimming pool. staff were polite and friendly. my one gripe, which many have commented on before, is the mosquitoes in the hotel - insect repellent is provided in room though

6,7 Tim S.
Australia
24 octubre 2013
Efficient one-night stopover
The lovely old world charm, the Sarkies restaurant, the value for money
Comfortable and spacious rooms. Prices are very reasonable. The Sarkies restaurant is world class but charges very modest prices. The hotel is a short stroll to one of the city's major malls, which was handy as I needed to buy a new suitcase to replace a broken one before traveling on to Bali.

9,3 ronald K.
Indonesia
16 octubre 2013
Recommended
Epic, clean and comfort bedroom
Very satisfied from the hotel interior, room decor and facility, bathroom. Only one thing that should be improved, the internet connection. The connection was slow and likely to disconnect periodically and hard to reconnect.