Muy Bueno 7,6
basado en 3747 opiniones

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Muy Bueno



basado en 3749 opiniones
  • Estado/limpieza del hotel 7,8
  • Servicios 6,9
  • Ubicación 8,0
  • Comodidad en la habitación 7,7
  • Servicios 7,6
  • Calidad-precio 7,6
  • Restauración 6,7
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Yuanjing de China
Viaje en pareja
Deluxe con Desayuno
2 noches en junio de 2016
good experience. Good service.
good experience. Good service.
Escrito el 26 septiembre 2016

agnes de Estados Unidos
Familia con niños mayores
Superior
20 noches en septiembre de 2016
Family reunion
No question the location is fantastic, it is convenient to the center of Causeway Bay. A six to seven minutes walk to Times Square where there is an abundance of shops and cuisine choices. The housekeeping is hit or miss. We have two in the room and some days we got one set of towels and other days I have to call down to refill the soap dispenser and get some hand/face towels. I had a voice mail and called to retrieve, I communicated both in English and Cantonese and they couldn't understand me! I was puzzled to say the least. Then there's the double beds which is what we requested, be ware that the double beds are Twin size ( seems even smaller then that). My daughter who is 5 ' 9" has her legs hanging off the bed. The free phone was a nice touch to have. Overall be fully prepare and you will have a good time. Like I said, you can't beat the location for the Causeway Bay location!
Escrito el 26 septiembre 2016

Agustino de Indonesia
Familia con niños pequeños
Superior
3 noches en julio de 2015
ok
great hotel n location
Escrito el 25 septiembre 2016

asmara de Indonesia
Viajero de negocios
Superior
1 noche in septiembre de 2016
only room sizes is small
all is wonderfull
Escrito el 25 septiembre 2016

Chee de Malasia
Viajero solo
Deluxe con Desayuno
1 noche in septiembre de 2016
good room. legit room. a little dodgy in the location. the staff were friendly in general
There was this staff that were side eyeing me like I did something wrong which got me a little uncomfortable
Escrito el 24 septiembre 2016

Lydia de Filipinas
Viaje en pareja
Deluxe con Desayuno
1 noche in septiembre de 2016
Nice hotel
Nice and friendly staff
Escrito el 23 septiembre 2016

Samantha de Malasia
Viajero de negocios
Habitación Queen Deluxe o twin
2 noches en septiembre de 2016
Not good
Not good compared to other hotels
Escrito el 21 septiembre 2016

Vanessa de Singapur
Viaje en grupo
Habitación Deluxe comunicada
3 noches en septiembre de 2016
Unacceptable service
Experience frm checking in till checking out of hotel was a nightmare. We spent half an hour at the check in, partly due to inability of staff to understand and communicate with us. They insisted that we pay on check in instead of check out. Then the staff entered the wrong amount on the credit card and had we not checked, we would've paid more for our stay. They were also extremely unflexible with our requests and the manager or senior staff that overhead our conversation told the staff serving us to just say no. So he kept saying no to everything after that. We had booked 2x2connecting rooms (i.e. 8 pax) in the same booking reference. When we got the keys we realised we were on different floors, 7 levels apart. After asking them to put us together on the same floor, they said there are no available rooms and that they did not think we will be checking in together! What sort of excuse is that?! They then offers to give us rooms on the same floor the next day but we didn't hear from them after that. The toilet in my room constantly stank of urine, rooms were small and walls were thin. During check out, after handing over the keys, they refused to let us go off until the rooms are checked even tho they had held the credit card charge when we checked in. Definitely not a 4 star hotel.
Escrito el 19 septiembre 2016

Yen de Singapur
Viajero solo
Habitación Queen Deluxe o twin
2 noches en septiembre de 2016
Too expensive
would have other better options
Escrito el 19 septiembre 2016

SIU de Reino Unido
Viajero de negocios
Deluxe con Desayuno
1 noche in agosto de 2016
Surprisingly excellent!
Didnt expect the amazing of this hotel. spacious room, friendlier staff, got me by surprise!
Escrito el 18 septiembre 2016


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